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Your first day in Duxer Cloud

By the time you've finished this page, you'll have:

  • Logged into your tenant.
  • Added a teammate.
  • Set your brand colour and logo.
  • Run the platform end-to-end with one test asset.

It takes about 20 minutes.

1. Log in

Your tenant lives at {your-tenant}.duxer.cloud — or your custom domain if you're on the Pro tier and have already wired DNS. The first login is via email magic link; you'll set up a password (or SSO) afterwards.

If you don't have a tenant yet, request access — we provision a sandbox within one working day.

2. Add a teammate

Settings → Users → Invite user.

Pick a role: Admin, Operator, Viewer, or Client. The difference:

  • Admin — full tenant access, including billing and branding.
  • Operator — full operational access (intake, processing, dispositions), no settings.
  • Viewer — read-only, useful for accounting or compliance staff.
  • Client — limited portal access; only sees projects they own.

You can have unlimited admins on every tier — caps apply to other roles. See your tier capabilities.

3. Set your brand

Settings → Branding.

  • Logo — PNG or SVG, max 2MB, transparent background recommended.
  • Brand colour — applied to buttons, links, badges, and document headers. Use a hex code; we'll auto-derive hover and tint shades.
  • Document footer — appears on every PDF (Waste Transfer Notes, Consignment Notes, ESG reports).

On Pro: also add your custom domain here. The DNS wiring walks itself through; full guide in the Settings page.

4. Run the platform end-to-end

The fastest way to learn the workflow is to push one asset through it:

  1. Create a project — Projects → New. Add a collection address and a client name. The rest is optional.
  2. Add an asset — inside the project, Assets → New. Pick a device type (Laptop / Desktop / Server / Monitor / Phone / Other), add a make/model.
  3. Progress it — change status from new → collected → tested → wiped → ready. The platform records every transition.
  4. Capture from the field — install the Duxer iOS app on a phone or tablet, log in to your tenant, open the project, and scan the asset's serial or barcode. Take a condition photo. Save. The capture appears in the dashboard the moment connectivity returns.
  5. Open the project's ESG snapshot — Reports → your project. You'll see the component-level carbon model in action even on a single asset.

That's the operating loop. Everything else — multi-asset intake, DEFRA filing, branded PDF export — is the same loop with more leverage.

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